Hail Repair,
Answered

Are “Hail Pros” and Hail Repair Pro the same shop?

Yes. Plenty of Lubbock drivers know us as the Lubbock Hail Pros, the Hail Pros, or Hail Pros Lubbock. It’s the same family-owned Hail Repair Pro team at 6007 43rd St, Suite A. Whatever name you searched, you found the right hail repair shop.

Does hail repair affect my car’s cameras and safety systems?

It can. Modern vehicles have cameras and radar (ADAS) behind the windshield, grille and bumpers. Hail, glass or panel work near them can throw off their aim, so they may need recalibrating. We recalibrate these systems to the manufacturer’s spec right here in-house, so your lane-keep, automatic braking and blind-spot monitoring work exactly as designed.

Do I really get deductible assistance?

For most customers, yes. With insurance we cover your deductible up to $1,000, so most hail claims qualify for deductible assistance.

Will a hail claim raise my insurance rates?

Hail is filed under your comprehensive coverage, which insurers generally treat differently than an at-fault accident, so many drivers see no increase. It can vary by company and policy, though, and we’re happy to walk you through yours before you file.

What is paintless dent repair (PDR)?

PDR removes dents by gently working the metal back to its factory shape from behind the panel, no sanding, fillers or repainting. Your original factory paint stays untouched, which protects your vehicle’s value.

How long does hail repair take?

It depends on the amount of damage, but most hail repairs take a few days. We’ll give you a timeline up front and put you in a free loaner so you’re never stranded.

Is there a warranty?

Yes. Every paintless dent repair we do is backed by a lifetime warranty.

My car has heavy hail damage. Can it still be fixed?

Usually, yes. Even vehicles with hundreds of dents can often be restored with PDR without replacing panels. We’ll inspect it free and give you an honest assessment.

Do you work with my insurance company?

Yes. We work with all major carriers and handle the entire claim for you, from documentation to direct billing.

Where are you, and do you offer pickup?

We’re at 6007 43rd St, Suite A in Lubbock. We offer free pickup and a free loaner across Lubbock and the South Plains, just call (806) 724-6100.